Hey, ticket buyers! If you snagged tickets from StubHub between May 12 and 14, 2025, you might be getting more than just a great concert or game experience. Turns out, you might also be scoring some cash back! Why? Because StubHub got caught in an FTC foul for not showing you the full price (including those sneaky mandatory fees) when you clicked “buy.” And now, they’re on the hook for a whopping $10 million in refunds to make amends.

What Happened?

Our pals over at the Federal Trade Commission (FTC) decided they’d had enough of ticket sellers playing hide-and-seek with fees. They caught StubHub red-handed during a weekend in May 2025, doing just that. Instead of showing you the complete cost of your tickets upfront, StubHub apparently thought it was a better idea to keep things mysterious and tack on extra fees at the end. The FTC said, “Not on our watch!” and now, if you were part of this fee-hiding fiasco, you could be in for a refund.

Am I Getting a Refund?

If you bought tickets within that specific window, you might just have a little cash heading your way. The best part? You don’t have to lift a finger! Eligible customers will receive an email from StubHub with all the juicy details, including a phone number and website for more info. Within 90 days, StubHub will automatically refund certain fees for events that happened in the U.S. How’s that for service?

How to Protect Yourself in the Future

Let’s keep the good vibes rolling and make sure you’re not caught off guard by hidden fees in the future:

  • Always Read the Fine Print: Yeah, it’s boring, but those tiny letters at the bottom of the page are where the real drama unfolds.
  • Compare Prices: Check different ticket platforms to see where those fees might be hiding.
  • Speak Up: If you ever feel like a company’s pulling a fast one on you with hidden fees, report it to the FTC at ReportFraud.ftc.gov. You can be the hero the ticket-buying world needs!

The Bottom Line

While we love a good concert or game, we don’t love being taken for a ride with extra fees. So, enjoy your events, keep an eye out for sneaky charges, and remember that the FTC has your back!

For more details, check out the original article at FTC’s press release.


Original article: https://consumer.ftc.gov/consumer-alerts/2026/04/did-you-buy-tickets-stubhub-between-may-12-14-last-year