Hey there, app enthusiasts! Today, we’re diving into the tale of NGL, the app that took “surprise billing” to a whole new level. Imagine signing up for a one-time fee and getting hit with a weekly $9.99 charge instead. Yikes! Let’s break down what happened and how you can claim your part of the $4.5 million settlement.

The Not-So-Anonymous Charges

So, what’s the deal with NGL? This anonymous messaging app promised its Pro users a magical one-time fee experience. But plot twist! Users were instead treated to a recurring weekly fee—up to $9.99—without giving a thumbs-up. Talk about a surprise subscription!

The Federal Trade Commission (FTC) wasn’t amused and took NGL to court, resulting in a $4.5 million settlement. Now, this cash is waiting to be claimed by you savvy consumers who got caught in NGL’s pricing trap.

How to Get Your Money Back

If you were a victim of this sneaky fee fiasco between January 2022 and July 2024, you might be eligible for a refund. Here’s how to make sure you don’t miss out:

  1. Check Your Calendar: Circle April 6, 2026, on your calendar. That’s your deadline to apply for a refund.

  2. Visit the FTC’s NGL Settlement Page: Head over to ftc.gov/ngl to start your refund claim.

  3. Eligibility Check: You need to be 18 or older to apply. If you’re not, rope in your favorite adult to help out!

  4. Understand the Fine Print: Applying for a refund doesn’t mean you automatically get one. The FTC will review claims and calculate refunds based on the number of eligible applicants, among other factors. So, fingers crossed!

  5. Need Assistance?: If you’re feeling lost in the refund process, reach out to the FTC’s claims administrator at 1-800-351-7161 or drop an email at info@NGLRefund.com.

Takeaways

  • Stay Alert: Always double-check subscription terms before hitting that “buy” button. Surprise fees are about as welcome as a skunk at a garden party.

  • Spread the Word: Know someone who might be eligible? Share this info! After all, no one likes being left out of a settlement party.

In the end, remember that staying informed is your best defense against sneaky charges. Until next time, keep those eyes peeled and wallets safe!

Check out the original article for more info: FTC Announcement

Original article: https://consumer.ftc.gov/consumer-alerts/2026/03/ngl-pro-users-charged-without-authorization-can-apply-refund-deadline-april-6